HOW IT WORKS
Get an account.
Pay a flat fee, regardless of insurance status. A one-time visit is $45, or a membership is which includes unlimited visits for you and your kids 3+.
Chat with a doctor.
Text with board-certified clinicians whenever, from wherever—no appointment needed*. Bypass hold music, travel time, and waiting rooms.
Start feeling better.
Your doctor shares your treatment plan—if needed they’ll send a prescription to your local pharmacy. Text us 24/7 if you don’t feel better soon.
*Available in all 50 continental US states. Not available in Alaska or Hawaii.
WHAT WE TREAT
and hundreds more
By treating you remotely and immediately, we save you money.
No suprise fees.
No high deductibles.
In-person urgent care
Can I chat with a doctor online?
Yes, you can chat with a doctor online. Our network of board-certified clinicians are available via chat. They can diagnose, prescribe medication for treatment, issue prescription refills, and more.
Do online doctors work?
Online doctors work great for non-emergency medical care. At MD On Demand, our clinicians are equipped to treat and prescribe for most medical issues, as well as anxiety and depression. Clinicians are available 7 days a week, no appointment required.
What can an online doctor prescribe?
Online doctors can prescribe most medications, if medically appropriate. MD On Demand’s clinicians are able to prescribe antibiotics, allergy medications, pain relievers, antidepressants and anti-anxiety medication. Online doctors cannot prescribe anything classified as a controlled substance.
Are there any conditions that MD On Demand does not treat?
Our clinicians can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.
For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, our clinicians can help assess severity and provide guidance on what to do next.
We also don’t treat women with pregnancy-related symptoms, or anyone with orthopedic concerns.
We don’t prescribe controlled substances, and we cannot prescribe other high risk medications that are subject to abuse. Learn more on our Policy page.
Do you provide doctor’s notes and sick notes?
During a pediatric consultation, clinicians can write notes for your children to return to, or be dismissed from, school, activities, camp, and more, if needed.
During an adult consultation, our clinicians can only provide a note stating the date when a patient was seen and that a treatment plan/care was established.
How much does MD On Demand cost?
It’s free to use the symptom checker.
If you want to chat with a clinician, a one-time visit costs $23. This includes three days of follow-up.
Our MD On Demand membership includes nearly everything MD On Demand offers for $12/month.
*24/7 Urgent Care is Available in all 50 continental US states. Not available in Alaska or Hawaii.
MD On Demand memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). See Terms of Service.
Can I use an FSA or HSA to pay?
Yes, prescription medication, telemedicine, and telehealth visits are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA) and health reimbursement arrangement (HRA).
You can submit a claim to be reimbursed by your FSA, HSA, or HRA provider whenever you make a payment to MD On Demand for your medication, MD On Demand membership (which includes unlimited Primary Care, Mental Health, Pediatric, and Urgent Care visits), specialized treatment plans, or one-time visit.
If you have an FSA or HSA debit card, it can be used to pay for one-time MD On Demand visits or prescriptions you pick up in-person at the pharmacy. You can’t use your FSA or HSA debit card for any recurring payments, which includes a MD On Demand membership or an ED treatment plan.
Does MD On Demand offer discounts on medication?
Discounts are available with the RxSaver Card, which can save you up to 80% on many medications.
Here’s how to use it:
Show your RxSaver card (located in the app under “Profile” > “RxSaver Card”) to your pharmacist when you pick up your prescription. Ask them to check the RxSaver discount price, and to compare it to your insurance or Medicare plan price (if you have insurance or Medicare). You and your pharmacist can determine the lowest price available.
To get an idea of price before picking up your medication, visit rxsaver.com and search for your medication.
Is the data I share with MD On Demand private?